Privacy Policy

Privacy Policy

Introduction

Welcome to https://petallergyrelief.scoopsurge.com (hereinafter referred to as “Petal Allergy Relief,” “we,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users visiting our website, utilizing our applications, or interacting with our services and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://petallergyrelief.scoopsurge.com
  • Mobile applications developed by Petal Allergy Relief
  • Online services and tools provided through our platform
  • Any other digital products or services under our control or management

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with Petal Allergy Relief in the following scenarios:

  1. Using Our Services: When you register an account, access our applications, or utilize our online services as an authorized user.
  2. Visiting Our Websites: If you browse our websites linked to this policy.
  3. Communication: Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and deliver tailored services. The categories of information we gather include:

  1. Account Information: Details required for account creation, such as name, email address, and password.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Personal financial details used for billing and payment purposes.
  4. Purchase Information: Records of products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device tokens.
  6. Location Data: Information about your physical location, collected through GPS signals or other tracking technologies.
  7. Feedback and Reviews: Content you provide when leaving feedback, reviews, or participating in surveys.
  8. Social Media Information: Personal data shared when you interact with our social media accounts, including but not limited to user names, posts, and comments.
  9. Product Information: Details about products you view, search for, or purchase on our platform.

We obtain this information through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, third-party service providers may share personal data with us in accordance with their privacy agreements.

Cookies

Petal Allergy Relief uses cookies to enhance your experience on our website and improve our services. Cookies are small text files stored on your browser that serve various purposes:

  1. Strictly Necessary Cookies: Ensure the basic functionality of our website, such as allowing you to navigate through pages.
  2. Preference Cookies: Remember user preferences for a personalized browsing experience.
  3. Analytics Cookies: Track and analyze user behavior on our site to optimize content and performance.

You have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie settings.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Petal Allergy Relief implements robust security measures to safeguard your personal data:

  • Encrypted Communication: We use encryption protocols to secure data during transmission.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: The ability to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal information in specific situations.
  • Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: Protection from discrimination when exercising your data privacy rights.

To exercise any of these rights or have questions regarding your data, please contact our Privacy Team using the details provided in the “Contact Us” section.

Changes to Policy

Petal Allergy Relief reserves the right to update or modify this Privacy Policy at any time. We will post the updated policy on our website and inform you of any significant changes through email or other communication channels.

Contact Information

For any inquiries, requests to unsubscribe from communications, or questions regarding your data privacy, please contact us:

  • Email: [email protected]
  • Postal Address: Petal Allergy Relief Privacy Team, [Address], [City, State, ZIP Code]